You can use the FakeDoor platform on any device. However, as we have a lot of interactive 3D models, we recommend a good internet connection. Otherwise, it might take more time to interact with the lessons.

The platform is mobile-friendly. We don’t have the FakeDoor app yet.

Currently, we don’t have tutorials. However, our platform is built to be used without any tutorials. The interactive guide will be coming soon.

Each topic is made interactive using Unity software. You don’t need to download additional programs to access the lessons and play with the models. When you choose the lesson and the 3D model downloads, you can click on the objects and see animations explaining the chosen topic.

Right now there are two ways to create an account and log in to FakeDoor. You can either create an account with a personal email and set up a password by clicking the ‘Register’ button or use a Google account to log in to the platform by clicking the Google button in both Register and Sign in sections.

Once you register to the platform, you will have free access to our entire Energy chapter/topic, which contains different topics, subtopics, and practice exercises. You will also be able to create tests with 90+ available questions (multiple choice or open-ended) to practice this Energy topic. To gain access to all other chapters/topics, you can subscribe to our platform by choosing either the annual or the monthly subscription.

The platform is tailored for students without any science background. You can start using the platform at any level.

When you sign up for the platform, you provide your date of birth. The age of consent will vary depending on the country you have chosen. If you are below the age of consent, an automatic pop-up will ask you to email your legal guardians/parents to authorise your access to the platform.

You can reset your password on the settings page.

At the moment of your account creation, your password is hashed using a SHA256 algorithm before it is sent to our servers. This means that no one - not even FakeDoor - can see your chosen password. Data is encrypted in transit using SSL, and when it reaches our servers, your password is hashed once more, this time using SHA512 and a unique salt. This ensures that cracking your password would be significantly more time-consuming and expensive for a hacker. Follow basic password guidelines (at least 13 characters, upper and lower case letters, numbers, and special characters) to enhance security. Once stored, data is safeguarded using secure databases and state-of-the-art technologies.

When you cancel your subscription, your account will remain active, and your data stored on our servers until either you choose to delete the account or the account remains inactive for over 2 years. At that point, we will alert you, and if there is no action, we will permanently delete your account. If you delete your account, all personal data will be removed, with only anonymized statistical data retained for platform improvements.

You can contact our technical support at support@fakedoor.com regarding your account, lessons, technical issues, bugs, and payment processing. We will do our best to reply as soon as possible.